Entry Criteria

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Outstanding Car Park Award

The Outstanding Car Park Award is presented to what the jury feel is the best parking facility in the UK. The category is open to new and established car parks owned by either the public or private sectors. The award recognises car parks that are managed, designed and maintained in a way that makes the start and end of each driver's journey a pleasant experience.

The criteria:

This site-specific award will recognise an outstanding car park operation. It is open to local authority and private car park operators. Car parks entered may be multi-storey, underground or surface sites.

The aim of the Outstanding Car Park Award is to recognise the entirety of a specific car parks - encompassing how it is managed, looks, functions.

Projects submitted should aim to:

  • Provide customers with a fantastic parking experience

  • Create an attractive, safe and aesthetically pleasing environment

  • Enhance the locale and destination the car park serves both in terms of amenity and visually

 

To qualify, the car park must be operational at the time of entry to the awards.

Please specify:

  • The name and address of car park

  • The client

  • Key team members (main contractor, architect, engineers, etc.)

  • Number of levels, spaces, etc.

  • Type of structure and method of construction

 

The judges will be looking for car parks that:

  • Meet the specific needs of the destination served

  • Act as memorable and well thought out gateways to the destinations they serve

  • Are run in a customer-friendly manner

  • Offer a range of customer-friendly services (pre-booking, valeting, click & collect, etc.) 

  • Feature a sensitive, sympathetic and aesthetic treatment of the exterior and locale

  • Provide high quality, well-lit interiors that feel safe and welcoming to users

  • Provide well planned vehicle circulation paths

  • Are kept clean and well maintained

  • Offer innovative and cus tomer-friendly ways of paying

  • Are kept up-to-date in terms of technology

  • Support the local business and community.

 

The judges will pay particular attention to the 'drivability' and location of each entry.

The entry pack should include details of:

  • Number of spaces, levels, etc

  • Details of when opened

  • Details of any recent major renovations or refurbishments

  • Payment systems and enforcement regime (where applicable)

  • Facilities for all categories of user (disabled people, motorcyclists and pedestrians)

  • Facilities for electric vehicle drivers, car sharers, cyclists and motorcyclists

  • Facilities and working conditions for staff

  • Security arrangements (staffing, lighting, CCTV, help-points, etc)

  • Signage arrangements (internally and externally for guiding both drivers and pedestrians)

  • Arrangements for infrastructure maintenance (such as Life Care Plans)

  • Provision made for electric vehicles and cycles

  • Public art works and other special features

  • Safer Parking Scheme Park Mark status

  • Other awards the car park has won.

 

Please supply:

  1. Images of car park exterior and interior

  2. Full plans and circulation details

  3. Details/diagram of traffic flow and site access/egress

  4. Details/images of site signage

  5. Full postal address so that shortlisted car parks can be easily located by the judges

  6. Evidence of Park Mark, ESPA and other awards

  7. Customer and client feedback.