Entry Criteria

The criteria:

The parking provider may be an owner and operator of car parks, or a service provider providing booking services for third party car parks.

 

The entry should include details of:

• Name of parking provider

• Names of key team members and job titles

• Nature of the parking operation (local authority, private sector, third party aggregator, etc.)

• Markets and type of customer

• Scope and scale of operation (number of spaces and sites; UK and international, key locations, etc.)

• Services offered

• Systems used

• Copy of team/organisation/company structure

• Profile of key manager and team members (Details of staff training undertaken and success obtained - NVQs, MBAs, etc)

• External verification of performance (consultant studies, Investers in People, SIA ratings, etc.)

• Recognition of the team's work (Internal and external awards, press coverage, customer testimonials, etc.)

 

The judges are looking for evidence of:

• A commitment to positive change

• The building of partnerships to deliver results

• A commitment to team building and staff development

• Consistent application of good practice

• Outstanding customer service

• Excellence as representatives of the parking sector to customers and the wider community.

 

Please supply:

• Images

• Customer and client feedback/testimonials

• Press cuttings/Links to websites

• Details of other awards won.