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Entry Criteria

Marston Holdings

The Back Office Award

The Back Office Award recognises the excellent work of back office teams working for local authorities, private parking operators, transport consultancies and civil enforcement agencies.

The criteria:

The team may work in the back office or provide support services (including IT, press, marketing, maintenance and service departments.)

The entry should include details of:

  • Name of team manager

  • Names of key team members and job titles

  • Definition of the team's role within the parking operation/company

  • Copy of team/organisation/company structure

  • Details of staff training undertaken and success obtained (NVQs, MBAs, etc.)

  • External verification of performance (consultant studies, Investors in People, SIA ratings, etc.)

  • Recognition of the team's work (Internal and external awards, press coverage, customer testimonials, etc.)

 

The judges are looking for evidence of:

  • A commitment to positive change

  • Team leadership

  • The building of partnerships to deliver results

  • A commitment to team building and staff development

  • Consistent application of good practice

  • Outstanding customer service

  • Excellence as representatives of the parking sector to customers and the wider community.

Please supply:

  • Images (A group photo of the team, or image of the person)

  • Customer and client feedback/testimonials

  • Press cuttings/Links to websites

  • Details of other awards won.​

Organiser address

 

Landor LINKS
Unit 20A

The Circle

Queen Elizabeth Street

London
SE1 2JE
 

Email: 

conferences@landor.co.uk

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Book now

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Booking details for next year to follow

Contact organisers

 

For awards criteria and entry enquiries – contact Mark Moran​

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For sponsorship information – contact Jason Conboy

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For booking enquiries – contact the events team

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Accounts & Invoice enquiries

 - contact Irina Cocks
 
 

 

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Venue address

 

Royal Lancaster London
Lancaster Terrace
London
W2 2TY

 

Getting there:

Directions to venue

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Accommodation:

Special room discount for Parking Awards attendees.

Download rates

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Landor LINKS

©Landor LINKS Limited.

 
Landor LINKS Ltd.is registered in England and Wales No. 02346104 VAT registration number: GB672079520  

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Landor LINKS is a carbon-aware event organiser. We seek to minimise the carbon footprint of all the events we organise. We carefully select venues and the companies within our supply chain. We strive to make it as easy as possible for our attendees and exhibitors to work together to minimise carbon emissions.

 

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